Customer Service
Returns and exchange details
Do you accept returns or exchanges?
We accept exchanges on any non-custom items. Return shipping is the responsibility of the buyer.
- Contact me within: 3 days of delivery
- Ship items back within: 7 days of delivery
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
What if my item/order arrives damaged, incorrect or gets lost in the mail?
Unfortunately, these things do happen sometimes! Please contact me within 5 business days of the delivery date with a picture attached of the damage/mistake and I will get a replacement in the mail for you!
If you have any other problems with your order, please contact me. I am here to help! I will do whatever I can to make the situation right.